Frequently Asked Questions (FAQs)

Q1. What is IKSAS Scents?
A: IKSAS Scents is a premium fragrance brand based in Pakistan, dedicated to producing high-quality perfumes that rival international standards—both in scent and packaging. Our collection is thoughtfully curated to cater to diverse preferences and occasions, and we also offer beautiful gifting options for your loved ones.

 

Q2. Why should I buy from IKSAS Scents?
A: We stand out for our commitment to health, quality, and affordability:

  • We use skin-friendly, non-toxic ingredients—because your health matters more than fashion.
  • Our raw materials are sourced to ensure longevity, richness, and depth in every fragrance.
  • Each scent is tested not just in the lab, but in real-life settings to ensure exceptional wearability.
  • Our perfumes offer lasting power of 12 to 24 hours, depending on the scent and conditions.
  • We maintain affordable pricing while delivering luxury-grade quality.

 

Q3. How do I place an order?
A: Orders can be placed easily through our official website: [www.iksasscents.com]. Follow the steps to select your product, add to cart, and proceed to checkout.

 

Q4. Do you offer Cash on Delivery (COD)?
A: Yes, COD is available across Pakistan for your convenience.

 

Q5. Can I pay online?
A: Absolutely. We accept multiple payment methods including bank transfers, digital wallets, and online banking. Please check our website regularly for the most updated payment options.

 

Q6. What if I face common issues while using perfume?
A: We’ve compiled a detailed guide to help customers address everyday perfume-related concerns. Please refer to our dedicated help section here: [www.iksasscents.com

 

Q7. What’s the best way to store perfumes?
A: Store perfumes in a cool, dark place—away from direct sunlight or extreme temperatures. Exposure to light and heat can alter the chemical composition of the fragrance.

 

Q8. How can I return a product?
A: We offer a transparent return policy. Kindly refer to our Return Policy page: [www.iksasscents.com.

 

Q9. Where can I find shipping details?
A: All shipping-related information can be found in our Shipping Policy section: www.iksasscents.com

Q10. Do you ship to rural or non-service areas (NSA)?
A: Yes, we ship across Pakistan. For rural or NSA regions, we recommend contacting us before placing your order to avoid delivery delays.

 

Q11. Which perfumes last the longest?
A: All IKSAS perfumes are designed for long-lasting performance. However, note that some original perfumes (that impressions are based on) may naturally have softer projection or shorter wear time. We focus on impressions that typically last 12–24 hours.

 

Q12. I’m having trouble adding items to my cart. What should I do?
A: If an item shows “Temporarily Unavailable,” it may already be in another customer’s cart. Try again later, or contact our support team for assistance.